PRIVACY POLICY

Effective Date: 1st February 2025

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Welcome to Divine Intuition Healing ("we," "our," or "us").

Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.divineintuitionhealing.com.au (the "Website").

By accessing or using the Website, you agree to the terms outlined in this Privacy Policy.

If you do not agree, please do not use our Website.

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1. We Respect Your Privacy:

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Divine Intuition Healing respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.

"Personal information" is information that is identifiable as being about you.

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2. Collection of Personal Information:

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We may collect personal and non-personal information about you, including but not limited to:

• Personal Information: Name, email address, phone number, mailing address, and any other information you provide voluntarily.

• Non-Personal Information: Browser type, IP address, device type, operating system, referring website, pages viewed, and interactions with the Website.

• Cookies and Tracking Technologies: We may use cookies, web beacons, and similar technologies to enhance user experience and track Website analytics.

We may collect additional information when you provide feedback, update your details, respond to surveys, or communicate with us.

3. How We Collect Your Personal Information:

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Divine Intuition Healing collects personal information from you in a variety of ways, including when you interact with us electronically, in person, access our website, or use our services.

We may also receive personal information from third parties. If we do, we will protect it as outlined in this Privacy Policy.

 

4. How We Use Your Information:

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We use the collected information for the following purposes:

• To improve and personalize your experience on our Website.

• To respond to inquiries, process transactions, and provide customer support.

• To send promotional communications, newsletters, or updates (if you opt-in).

• To analyse usage trends and improve our Website’s performance.

• To comply with legal obligations under the Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs).

• To contact you via telephone, email, SMS, or mail for service updates and promotional offers.

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5. Disclosure of Your Personal Information:

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We do not sell, trade, or rent your personal information. However, we may share your information in the following cases:

• With Service Providers: Third-party vendors who assist in website operations, analytics, marketing, or customer service.

• Legal Compliance: When required by law, court orders, or legal processes to protect our rights and safety, in accordance with Australian laws.

• Business Transfers: In the event of a merger, sale, or acquisition of our company or assets.

• Third Parties: Where necessary for service delivery, we may disclose personal information to professional advisers, agents, suppliers, or subcontractors.

• International Data Transfers: Information collected may occasionally be stored or processed in locations outside Australia.

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6. Data Security:

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We implement security measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We take reasonable steps to prevent unauthorized access, misuse, interference, or disclosure of your personal information.

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7. Your Choices and Rights:

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You have the following rights regarding your personal information under Australian law:

• Opt-Out: You can unsubscribe from marketing emails by following the instructions in the email.

• Access and Update: You may request access, corrections, or updates to your personal data.

• Cookies Control: You can adjust browser settings to refuse cookies or notify you when they are used.

• Complaint Mechanism: If you believe we have breached the Australian Privacy Principles, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

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8. Website Analytics and Cookies:

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When you visit our website, we may collect certain technical details such as browser type, operating system, and referring website. This helps us analyse user behaviour and improve our services.

We may use cookies to personalize your experience and store preferences. Most web browsers accept cookies automatically, but you can adjust your settings to refuse cookies if preferred.

Additionally, cookies may be used to serve relevant ads to website visitors through third-party services such as Google Ads.

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9. Third-Party Links:

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Our Website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.

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10. Children's Privacy:

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Our Website is not intended for children under 13 years of age. We do not knowingly collect information from children. If we discover such data has been collected, we will take steps to delete it.

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11. Access to Your Personal Information:

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You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). If you believe that any information we hold is inaccurate, incomplete, or outdated, please contact us.

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12. Payment Processing & Checkout"

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When you make a purchase through our website, we collect necessary information to process your order, including billing details, contact information, and shipping addresses. Payments are processed through secure third-party providers (such as PayPal, Stripe, or others), and we do not store or have direct access to your financial information. Please refer to the respective payment processor’s privacy policy for more information on their security measures and data handling.

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13. Complaints About Privacy:

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If you have any complaints about our privacy practices, please send details to:

Divine Intuition Healing
Email: contact@divineintuitionhealing.com.au
Address: Western Suburbs, Brisbane QLD, Australia

We take privacy complaints seriously and will respond promptly.

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14. Changes to This Privacy Policy:

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We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date." Continued use of the Website after changes constitutes acceptance of the revised policy.

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15. Contact Us:

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If you have any questions about this Privacy Policy, you can contact us at:

Divine Intuition Healing
Email: contact@divineintuitionhealing.com.au
Address: Western Suburbs, Brisbane QLD, Australia

Thank you for visiting Divine Intuition Healing. Your privacy is important to us!